Effective Date: 26, May, 2023
1. Information We Collect
1.1. Personal Information: We may collect personal information from you when you create an account, request or use our ride-hailing services, communicate with our customer support, or interact with our website or mobile applications. The types of personal information we may collect include:
•Contact information (e.g., email address, phone number)
•Payment information (e.g., credit card details)
•User preferences and settings
1.2. Usage Information: We may collect information about your use of our Services, including:
•Trip details (e.g., pickup and drop-off locations, distance, duration)
•Ratings and feedback provided by you or other users
•Device information (e.g., device type, operating system)
•Log data (e.g., IP address, access times, browser type)
•Cookies and similar technologies
2. How We Use Your Information
2.1. Providing and Improving Services: We use your personal information to:
•Facilitate ride bookings and provide transportation services
•Process payments and verify financial transactions
•Communicate with you regarding your trips, account, and support requests
•Personalize and improve our Services
•Ensure the safety and security of our users and Services
2.2. Marketing and Promotional Communications: With your consent, we may use your contact information to send you promotional materials, newsletters, and other marketing communications. You can opt out of receiving such communications at any time.
2.3. Legal Compliance: We may use your information as necessary to comply with applicable laws, regulations, or legal processes, and to protect and defend our rights and interests.
Information Sharing and Disclosure
3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services (e.g., payment processors, customer support providers). These service providers are contractually obligated to handle your information securely and only for the purposes specified by us.
3.2. Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or other third parties involved in the transaction.
1. Data Retention and Security
1. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, update, or delete your information. You may also have the right to object to or restrict certain processing activities or to withdraw consent where applicable. To exercise these rights, please contact us using the information provided in the "Contact Us" section below.